When you need heater or air conditioning service or repairs, call New Hope Heating & Air. With more than 50 years of experience in heating, ventilation and air conditioning, we are more than capable of handling any service issue you may have with your unit.

We understand that sometimes, emergencies happen. That’s why New Hope Heating & Air provides 24-hour emergency service, so call us as soon as you notice issues with your air conditioner or heating unit and we’ll be over as soon as possible.

You may be able to handle some issues yourself though.

Why does my A/C freeze up during the summer?

The temperature has climbed high enough for you to feel it in your home and you click on the air conditioning to keep from sweating. Ten minutes later, you notice it isn’t any cooler, maybe even a bit warmer than it should be. Beads of condensation roll down your forehead as you dread making a phone call to a technician during what might be one of the busiest times of the year.

In the above scenario, your solution could be much simpler than you think. First of all, if you notice your air conditioning isn’t cooling the way it used to, there’s a chance it could be frozen. Even in warm temperatures, a cooling system can be frozen since it is protected with its own insulation. A frozen system will prevent air from coming out of the vents because of a buildup of frost and ice on the copper lines coming out of the system. Freeze-ups in a cooling system are indicators that your unit is not operating properly. Address this issue before permanent damage is done to the system.

Call (919) 778-3804 to learn about our service memberships.

First Thing’s First

Turn off the A/C and let it completely defrost. Depending on the temperature outside, you may want to seek shelter with a family member or neighbor for a few hours while the system defrosts. Once defrosted, check the airflow by taping a piece of paper up on one of the vents and turning the FAN from AUTO to ON. If the airflow is weak, replace the filters and remove any visible dirt or obstructions. Oftentimes, this is all that’s needed to restore cool comfort to your home.

More serious airflow and refrigeration problems require the professional expertise of New Hope Heating & Air. Our service technicians have the skills, tools and knowledge necessary to troubleshoot serious air flow problems and repair refrigerant leaks.

When the Unthinkable Happens

Better still, sign up for one of our Service Agreement Memberships and prevent expensive repairs before issues have a chance to get worse. Starting out at the low price of $14.95, our Silver membership includes guaranteed appointments within 48 hours, 20 percent discounts on repairs, a free tune-up, and keeps diagnostics and other tests under $20.

For $25.95, move up to our Gold membership and receive guaranteed appointments within 24 hours, free system rejuvenation, free repairs up through Level Four, eliminated trip charges and diagnostics for free.

The ultimate membership is our most popular Platinum level, and at $35.95, it’s our best value. This membership guarantees same day service, offers free service on system rejuvenation, free repairs up through Level Five, complimentary diagnostics, eliminated trip charges and, if you don’t happen to need any repairs, any unused portion of this level membership may be applied to air purification installation, a new heating or cooling system, or a new duct system.

To prevent being caught uncomfortably without heat or air conditioning, we suggest signing up for one of our reasonably-priced service agreements so we can catch problems early. Call New Hope Heating & Air for a consultation today.

(919) 778-3804

1800 North Beston Road
La Grange, NC 28551 United States


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We research the best offers available so that you may choose the one that fits your fancy.

At certain times of year we are able to offer:

  • Instant rebates
  • 90 days same as cash
  • Low financing rates, and more.

Call 919-778-3804 right now to set an appointment!