New Hope Heating & Air Conditioning is a family owned business that was founded by the Smith family in 1960. The original business provided heating services only, and then air conditioning services were added in 1986.
As a small, family owned business, New Hope Heating & Air takes customer satisfaction seriously. We have an organizational structure consisting of a General Manager, Operations Manager, Customer Care Representative, Sales Lead Coordinator, Comfort Advisors, Technicians, Installation Specialist, Quality Control Specialist and an Accountant, all trained to provide you with professional service.
All of our technicians and comfort advisors have undergone a National criminal background check and drug testing before they are hired. They also receive random drug testing after they are employed to ensure that you can feel safe and confident letting them enter your home.
Having a heating and air conditioning system in your home that is both efficient and reliable is crucial to the comfort of your family. At New Hope Heating & Air we have the expertise to analyze your home to recommend the optimal choice in a unit to meet your comfort needs. We also offer Service Plans to keep your system running at its best. In addition, our technicians are available to our customers 24/7 to make emergency repairs.
At New Hope Heating & Air, we understand and deliver what our customers want. We know what it is like to be on a budget. We offer the best equipment at below market prices and help find affordable financing.
Wayne county history proves that most new heating and cooling companies go out of business within the first few years of operation. Any warranties offered by these companies are voided. We offer great warranties on all our products, and our over 50 years in business assures your warranty will be honored!
New Hope Heating & Air Conditioning has an A+ rating with the Better Business Bureau, which is very important to us because customer service and satisfaction is important to us!
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